FAQ
1. Are the travel expenses included in your packages or covered additionally?
Yes, all expenses are covered by me if your wedding or event is within 2-hours of Darlington.
2. Do you have insurance?
Yes, I have Liability Insurance and my equipment is PAT tested where needed.
3. We want to include our dog into the ceremony and photos, is that okay?
Of course, I fully understand that a pet is an important part of the family and should, if possible, be included.
4. How long does it take to recieve the photos after the wedding / event and how will those be delivered?
I aim to get you all the photos to you within 2-3 weeks. This may be a little longer if your wedding / event is in the summer months due to being peak period of the year. The Ultimate Package includes a beautiful memory stick delivered to you. All other packages are delivered via an file transfer site called We Transfer. Everyone gets an Online Album and an App for your phones.
5. Do you do special requests during the wedding / event?
Yes, nothing is a problem so long as it's safe to do!
"Shy bairns get no sweets" and so please ask if you want something else.
6. How do I book? What is the process?
1. Contact me to discuss packages and to check your date.
2. Deposit invoice is sent and once deposit is received, I confirm all the details via my email.
3. Balance payable 1-2 weeks prior to your date.
4. A meet / phone call / facetime to discuss the timeline of your day and a little about who's who in your wedding party.
7. Is Casual Captures just you?
7. Yes, It's just me, Iain, which makes for a very lonely staff party at Christmas!
8. How far would you travel?
Up to 75 miles from Darlington is no problem and covered in the price.
Over 75 miles is charged at £0.50p per mile.
Over 3-hours journey, mileage and an overnight stay are charged.